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General
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A General Complaint concerns issues that do not fit into either the Williams or Uniform Complaint categories.
The early informal resolution of complaints at the School level is encouraged whenever possible.
Procedure/Timeline:
- Discuss the situation directly with the person involved if appropriate. If not resolved within 10 working days...
- Discuss with the site supervisor or principal. If not resolved within 10 working days...
- If complaint is unresolved by the Site/Program Administrator, complete the General Complaint Form and submit to the appropriate Instructional Department or Human Resources for procedural review.